Rule #16: Interruption of Service – Tuesday CX Thoughts
Your Customer Agreements A few weeks ago there was a power interruption in my area that lasted nearly ten hours. […]
Artificial Intelligence
AI and Data: Twins of Change in Vertical Industries
The world is awash in talk of data. From the business press to popular culture and media, the notion that […]
How Artificial Intelligence Is Changing eCommerce
The future is here, and the future is artificial intelligence. A technology that once sounded futuristic is now here, and […]
Artificial Intelligence – The next big leap in Online Surveys is here!
Very few innovations on Earth (with the exception of the Atomic Bomb ofcourse) provoke as much of mixed reactions as […]
