QuestionPro https://www.questionpro.com/blog/ Tue, 20 Jun 2023 22:56:56 +0000 en-US hourly 1 https://wordpress.org/?v=6.2.2 https://www.questionpro.com/blog/wp-content/uploads/2022/11/questionpro-logo_11.png QuestionPro https://www.questionpro.com/blog/ 32 32 Are You Prioritizing the Right Areas in Your CX Strategy? — Tuesday CX https://www.questionpro.com/blog/are-you-prioritizing-the-right-areas-in-your-cx-strategy-tuesday-cx/ Tue, 20 Jun 2023 21:19:57 +0000 https://www.questionpro.com/blog/?p=798771 Customer experience is the buzz word in most organizations these days, with most organizations indicating that customer experience is very […]

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]]> Zero Moment of Truth (ZMOT): Insights + Best Practices https://www.questionpro.com/blog/zero-moment-of-truth/ Fri, 16 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=798071 Zero Moment of Truth is what ZMOT stands for. We shop differently than we did ten years ago in very […]

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]]> Learning Evaluation: What it is, Types + Steps https://www.questionpro.com/blog/learning-evaluation/ Thu, 15 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=798084 As we seek better ways to achieve knowledge and test more effective learning methods, it is vital to know about […]

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]]> Customer Data Platform: What it is, Benefits + Usage https://www.questionpro.com/blog/customer-data-platform/ Wed, 14 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=797770 In today’s digital age, organizations acquire massive volumes of data from various sources, including websites, social media, email campaigns, and […]

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]]> Redefining the Restaurant Customer Journey — Tuesday CX https://www.questionpro.com/blog/redefining-the-restaurant-customer-journey-tuesday-cx/ Tue, 13 Jun 2023 18:41:20 +0000 https://www.questionpro.com/blog/?p=797299 When you think about your sit-down restaurant experiences, are there any that really stand out to you? Sure, I could […]

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]]> Top 10 Best Quizlet Alternatives and Competitors https://www.questionpro.com/blog/quizlet-alternatives/ Mon, 12 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=797240 Quizlet is a fun way for your team to learn new things together. Learning sessions can make students and employees […]

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]]> Product Differentiation: What it is, Types + How to do it? https://www.questionpro.com/blog/product-differentiation/ Fri, 09 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=797032 Product differentiation is one way that a business can set itself apart from its competitors in the market. This process […]

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]]> Survey Research: Definition, Examples and Methods https://www.questionpro.com/blog/survey-research/ Thu, 08 Jun 2023 13:35:39 +0000 https://www.questionpro.com/blog/?p=795223 Survey Research is a quantitative research method used for collecting data from a set of respondents. It has been perhaps […]

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]]> Pareto Chart: What It Is, Uses, Tips + Examples https://www.questionpro.com/blog/pareto-chart/ Thu, 08 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=796725 The Pareto chart can be very helpful for making decisions in a company because it lets you figure out the […]

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]]> Service Profit Chain: What it Is + Step-by-Step Guide https://www.questionpro.com/blog/service-profit-chain/ Wed, 07 Jun 2023 11:00:00 +0000 https://www.questionpro.com/blog/?p=796478 Researchers at Harvard University came up with the service-profit chain. It talks about how the happiness of workers affects the […]

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