Pre-installation Survey Template

Obtaining details about the company’s workforce, its primary location, preferred service provider etc. can be helpful for the positioning of a product and your organization can know how to make their pre-installation services better.

After knowing whether they currently use your products / services / routers, you can ask questions that revolve around what are their choices and which aspects of pre-installation can be made better to improve customer conversion rates.

There are resellers and distributors involved in the sales and pre-installation process. By sending across a pre-installation questionnaire sample, your organization can garner information about the knowledge of resellers, installation process followed by them and other such factors.

• A clearer understanding of how helpful are your pre-installation offerings to the prospective company.
• Insights about the importance of various installation protocols for the company.
• In detail information about pre or post installation services which the company would prefer the most. By understanding these, your organization can build a pre-installation guide which includes all the provided feedback.
• Accumulate details about what are the factors which the customer would like to see included in a yearly package and accordingly, different pre-installation packages can be developed.